About Us
About Cosmic Care
Cosmic Care is on a mission to offer out-of-this-world care to those requiring specialised supports. Based in Newcastle and the Hunter Region, we are dedicated to being the co-pilot in our participant's journeys towards independence and growth. Our commitment to understanding individual needs, combined with our focus on high-quality data collection, staff retention, and innovative training, positions us uniquely in the care sector. Our approach is all about making a real difference for the people in our care.
Our Vision
‘We simply want to focus on delivering consistent quality care.’
Our Mission
Cosmic Care’s mission is to provide an unparalleled, participant‐focused experience that exceeds the expectations of participants, families, employees, and the broader community. We aim to excel in every care area we engage in so that those we serve always receive the best possible support.
Values
Participant-Centred Care: We place each participant’s unique needs, goals, and preferences at the heart of every decision we make. By collaborating with families, guardians, and the broader community, we tailor our support to empower every individual to achieve their fullest potential.
Quality: We set and uphold the highest standards in all that we do. Through careful attention to detail, proactive problem‐solving, and a commitment to continual improvement, we strive to exceed the expectations of participants, employees, and stakeholders.
Reliability: We do what we say we will do. Our unwavering dedication to consistency, timeliness, and accountability ensures that every participant, family member, and colleague can trust our word and our work.
Integrity: We act honestly, transparently, and respectfully—always doing what is ethically right, even when no one is watching. When mistakes happen, we own them and learn from them, reinforcing a culture that values ethical decision‐making above all else.
Innovation: We embrace ongoing learning and sustainable growth. By actively seeking feedback from everyone we serve or employ, we adapt to new ideas, emerging technologies, and best practices—ensuring that our services continually evolve to meet ever‐changing needs.
